Privacy Policy

1) Personnal Datas

Who control your personnal datas ? 

Our Peter Polo Diffusion group domiciled at "Impasse Dedion Bouton, 13300 Salon-de-Provence, FRANCE" control your personnal datasthat you communicate to us during your shopping on our website ou in ou stores.

Where are hoard you datas ? 

The collected datas are hoarded in the European Economic Space « EES » (cf Legal notices

Who could see your datas ?

Your datas are strictly us by Peter Polo Diffusion group. We don’t communicate neither sell you personal datas, in any case, to exetern parts of the group.

What are your rights as a client ?

These rights are from the "Informatique et Libertés" law of 6 January 1978 and the GDPR law of 25 May 2018.

• Right of access: Any customer has the right to request information about the personal data we hold about him.
  To remove this information, you can make a request by email to our customer service or a letter to be sent to our headquarters "Peter Polo Diffusion, Customer Service, Impasse Dedion Bouton, 13300 Salon-de-Provence, FRANCE".
  
  Right to rectification: Any customer has the right to request the rectification of his personal data if they are inaccurate. Likewise, the customer can request to complete his personal data.

  Right to erasure: Any customer has the right to request the deletion of his personal data at any time and without reason, except in the following situations :
  -           A dispute is currently pending with Customer Service (regardless of its nature)
  -           One of your orders has not yet been delivered (partially or totally)
  
  The deletion can be requested by email to our customer service, or by mail to be send to our headquarters "Peter Polo Diffusion, Customer Service,Impasse Dedion Bouton, 13300 Salon-de-Provence, FRANCE".

  Please specify the information necessary to delete your account: surname, first name, email address and/or telephone number receiving promotional offers.
  
  Right to object to direct marketing: Any customer is free to refuse direct canvassing operated by Peter Polo Diffusion. They can unsubscribe from direct marketing materials in different ways:
  
  - Newsletter: by clicking on the unsubscribe link at the bottom of our emails
  - SMS: by sending "STOP" to the number indicated in the SMS
  - By contacting our customer service with all necessary informations for the cessation of these communications : name, first name, email address and/or telephone number receiving promotional offers.
  
  

Exercise modality : 

You could assert your rights at any time in your customer area in the « use of your personnal datas » section.

You could also sent us a letter at :

- Peter Polo Customer Service personnal datas – Impasse Dedion Bouton, 13300 Salon-de-Provence, FRANCE : you will have to give us your name, surname and a copy of your card ID.
- If you are dissatisfied of our discussion, you also have the possibility to refer to the National Comission of Informatic and Liberty (CNIL) to the following address : CNIL – 3 place de Fontenoy – tsa 80715 – 75334 Paris Cedex 07
- To know more about our politic’s protection datas of a personnal nature, you could contact the delegate to the datas protection at the following address : Peter Polo / DPO - Impasse Dedion Bouton, 13300 Salon-de-Provence, FRANCE. We may develop this politic’s protection datas of a personnal nature which is valid since the 25 may 2018.

2) Cookies management 

This part explain why and how Peter Polo collects, uses and protects the cookies. Peter Polo’s website must ask the acceptance of cookies to the visitors of the website. To know the explanation of a cookie, visit the website of CNIL : http://www.cnil.fr/vos-droits/vos-traces/les-cookies/
 

What Peter Polo Collects :

We could collect the following informations :
- name
- contact information such as the e-mail address or a phone number
- demographic informations such as the postal code and the city
- other informations during a survey
- the history

You could deactivate the cookies with the following instructions : 

If you use Internet Explorer browser : 

• - In Internet Explorer, click of the button « Tools » then « Internet Options »
  - Under the tab « General », under « History », click on « Parameters ».
  - Click of the button « Show Files ».
  - Click on the header collumn « Name to classify every files in alphabetic order » then follow the list until you see files begin by the prefix « Cookie ». Select the cookie(s) with the name « Peter Polo » or « peter-polo » and delete it.

If you use the Firefow browser :

• - Go in the tab « Tools » of the browser then select the « Options » tab.
  - In the window which opened, choose « Privacy » and click on « Show the cookies ».
  - Find the cookie(s) with the name « Peter Polo » or « peter-polo » and delete it.

If you use the Safari browser : 

• - If you browser, choose the « Edition » menu and « Preferences ».
  - Click on « Security ».
  - Click on « Show the cookies ».
  - Find the cookie(s) with the name « Peter Polo » or « peter-polo » and delete it.
  - After you deleted the cookies, click on « Finished ».

If you us the Google Chrome browser :

• - Click on the tab « Tools » and select « Options »
  - Click on the tab « Advanced options » and accede to the « Privacy ».
  - Click on the button « Show the cookies »
  - Find the cookie(s) with the name « Peter Polo » or « peter-polo » and delete it.

List of the cookies we collect : 

The following table contains every cookies we collect and the informations in it.